Residential Permitting
Translate

Contact a department

More than one department may be involved in your permitting process. Not sure who to contact? Residential Plan Review is a great place to start.

Austin Energy

Austin Energy is the nation’s 8th largest publicly owned electric utility, serving more than 1 million residents in Greater Austin.

Learn more about Austin Energy

Office Location

East Branch Utility Customer Service Center
Rosewood-Zaragosa Center
2800 Webberville Road
Austin, TX 78702

North Branch Utility Customer Service Center
8716 Research Blvd., Suite 115
Austin, TX 78758

Office Hours

Austin Energy Utility Reviews and General Information Walk-In
Monday through Friday, 8am to 12pm and 1pm to 2:30pm

Second Wednesday of each month
9am to 12:00pm and 1pm to 2:30pm

Utility Customer Service Center (East Branch) 
Monday through Friday, 7:45am to 4:30pm

Utility Customer Service Center (North Branch)
Monday through Friday, 7:45 am to 5:00 pm

Office Phone

Austin Water

Austin Water provides reliable, safe, and sustainable water services to Austin residents.

Learn more about Austin Water

Office Location

Austin Water Main Building
625 E. 10th St.
Austin, TX 78701

Office Hours

General Hours
Monday through Friday, 8am to 5pm

Utility Reviews and General Information Walk-In
Monday through Friday, 8am to 11:30am

Office Phone

Building Inspections

The Building Inspection Division performs inspections to ensure construction is in compliance with applicable Building, Electrical, Plumbing, Mechanical, Energy and Zoning Codes for the benefit and safety of everyone.

Learn more about Building Inspections

Office Location

One Texas Center, 3rd floor
505 Barton Springs Road
Austin, TX 78704

Office Hours

General
Monday through Friday, 7:30am to 3:30pm

Office Phone

Community Trees

The Community Tree Preservation Division's mission is to protect and nurture Austin’s trees on behalf of the community through regulation, planning, and collaborative work.

Learn more about Community Trees

Office Location

One Texas Center
505 Barton Springs Road
​Austin, TX 78704

Office Hours

General Information Walk-In
Monday through Friday, 9:00am to 12:00pm, 1st floor, Development Assistance Center

Office Phone

311

Development Assistance Center

The Development Assistance Center (DAC) provides consulting services mainly for business and commercial projects. Some residential projects may require a consultation at DAC, but should begin with a walk-in consultation at Residential Plan Review.

Learn more about Development Assistance Center

Office Location

One Texas Center, 1st floor
505 Barton Springs Road​
Austin, TX 78704

Office Hours

Approved Site Plan Exemption Pick-up
Monday through Friday, 10am to 2pm

Map/Document Sales
Monday through Friday, 9am to 3pm

Planners/Consultation
Monday through Friday, 9am to 12:00pm

Research
Monday through Friday, 9am to 2pm

Office Phone

Development Services Department

The purpose of the Development Services Department is to provide excellent customer service regarding planning, preservation and design services to build a better Austin.

Learn more about Development Services Department

Office Location

One Texas Center
505 Barton Springs Road
​Austin, TX 78704

Office Hours

General
Monday through Friday, 7:45am to 4:45pm

Office Phone

Historic Preservation

The Historic Preservation Office protects and enhances neighborhoods, buildings and sites that reflect elements of Austin’s cultural, social, economic, political and architectural history.

Learn more about Historic Preservation

Office Location

One Texas Center, 5th floor
Austin Historic Preservation Office
505 Barton Springs Road
​Austin, TX 78704

Office Hours

Walk-In for submittal information and application intake​
Monday through Friday, 8:00am to 12:00pm

Office Phone

Residential Plan Review

The Residential Plan Review Division reviews new construction, additions, and interior remodel projects for homes on one lot.

Learn more about Residential Plan Review

Office Location

One Texas Center, 2nd floor
505 Barton Springs Road
​Austin, TX 78704

Office Hours

General Information, Free Consultations & Application Submittal
Monday, Wednesday, & Friday, 8:00am to 12:00pm

Office Phone

Service Center

The Service Center (formerly the Permit Center) issues building and applicable trade (building, plumbing, electrical, mechanical, irrigation) permits, provides permit payment services, and registers licensed contractors (electrical, mechanical, plumbing, and irrigation) to perform work.

Learn more about Service Center

Office Location

One Texas Center, 1st floor
505 Barton Springs Road​
Austin, TX 78704

Office Hours

General Information and Walk-In
Monday through Friday, 8:00 am to 3:00 pm

Cashier
Monday through Friday, 8:00 am to 3:00 pm

Office Phone